We aim to provide a high standard of care, which is flexible to cater for individual needs.
We expect all of our staff to be courteous, respectful and helpful and, at all times, they should:
be reliable and on time,
have clear identification which includes wearing the BHHC uniform,treat everyone equally, and with respect and dignity, respect a person’s right to privacy and be discreet about their personal affairs ,
help and encourage everyone to express their wishes and make to choices for themselves
• acknowledge people’s personal beliefs, religion, culture, etc,